What Is Work.Com? New COVID Response Products for Salesforce
Work.com is a whole new Salesforce offering – comprising of applications, resources and content – that have all been created and bought together with tremendous speed and agility by...
Introduction to Salesforce Lightning Knowledge
Salesforce Knowledge gives you the ability to build out a comprehensive Knowledge Base (KB) inside of Salesforce to service your internal agents, partners and customers. A Knowledge Base is...
![Guide to the Salesforce Optimizer App [Updated 2020]](https://www.salesforceben.com/wp-content/uploads/2017/03/SFB_title_Guide-to-the-Salesforce-Optimizer-App-Updated-2020.png "Guide to the Salesforce Optimizer App [Updated 2020]")
Guide to the Salesforce Optimizer App [Updated 2020]
The Salesforce Optimizer Report is a secret weapon, giving Admins an insight into the performance and general health of their Org. Salesforce Optimizer evaluates your Salesforce instance to determine...
Overcoming Coronavirus Business Challenges with Salesforce: Guide & Tips
Businesses have been thrust into a new world, and for the Salesforce community, this means sudden changes to how you work on a day-to-day basis, as well as changes...
5 Reasons to Choose Financial Services Cloud vs. Sales Cloud
Financial Services Cloud (FSC) is the most suited Salesforce Cloud product for the Financial Services industry. FSC is a relatively new offering by Salesforce and was launched in August...
How to Create Salesforce Custom Report Types: 3 Popular Examples
Reporting is arguably the most powerful feature in Salesforce, providing a clear picture of what is happening within the business. There are two types of reports in Salesforce: Standard...
Do Not Contact Notification Banner for Salesforce Users (Lightning Component)
I’ve spent a lot of time thinking about and building processes around communication preferences and making sure we are able to capture these preferences in the right way. One...
Admin2Architect: From Salesforce Admin to Becoming a Salesforce Architect
Many Salesforce Admins are making the transition to Salesforce Architect roles. Architect roles come with more pay, an opportunity to solve problems that are larger in scale and scope,...
Salesforce CPQ Toolbox: 3 Integrated Tools to Improve CPQ
Products like medical devices or manufacturing equipment are often highly configurable. That variability makes the sales process tricky for both the buyer and the seller: custom products can’t be...
Summary Formulas vs Row Level Formulas in Salesforce Reports (+ Examples)
In the Lightning Report Builder, Salesforce provides two different formula types: Summary Formulas and Row-Level Formulas. They sound similar, but have distinct differences between them! Formulas can be used...
