Sunny Harmon

Author

Sunny is a Customer/Operation-focused Leader with over 20 years in Customer Success and 9 years in SaaS. She has a proven track record leading Customer Success and Onboarding/Implementation teams from start-up through scaling organizations. Her work experiences in technology/SaaS include working for DigitalGlobe, SendGrid, and Cloud Elements, and TaskRay. Her goal is to ensure a great customer journey, all customers are engaged and getting the value they desire.

The Latest From Sunny

3 weeks ago by Sunny HarmonFor Admins

Accelerating Your Path to Salesforce Onboarding Success

So you’ve finally sealed the deal and brought Salesforce into your enterprise. Congrats! But this is no time to rest or relax. The honeymoon-onboarding stage is critical. At this...

Sunny Harmon

The Latest From Sunny

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