Surveys have always been an important aspect of maintaining a good customer relationship. For a product whose stock symbol is “CRM” (customer relationship management), surveys were a feature that...
I started The Claiborne Company in 1990 as an independent consulting company. Since 2004, I have been solely focused on salesforce.com.
I was a Certified Salesforce Certified Force.com Developer from 2011 to 2018. Now I am a Certified Platform App Builder. I have presented at Dreamforce on numerous occasions. I was the co-founder of the New Orleans Community Group. I started the Salesforce Surveys group in 2018.
The one guiding principle in the work that I do is "Make the easiest way the right way." I bring over 30 years of being on the edge of technology to all my clients, making them more efficient, more effective, and more profitable.