The brand new Salesforce User Experience (UX) Designer Certification is available now! If you navigate to Trailhead credentials, you’ll see there is a new role called “Salesforce Designer” and...
TaskRay is a Salesforce native, customer onboarding and project management application, designed to make projects organized, repeatable, and scalable. TaskRay enables you to deliver flawless customer service, automate and...
I’ve been noticing a huge buzz about MuleSoft over the past few months and, as an Admin, it got me wondering what MuleSoft had to do with me, and...
Salesforce is working hard to embed more and more artificial intelligence into their platforms, fully democratising features such as Einstein Opportunity Scoring. Part of this mission involves rolling out...
There’s a new player in the “dynamic” family: alongside Dynamic Forms and Dynamic Actions we are excited to introduce Dynamic Interactions! Dynamic Interactions is part of a larger trend...
How to get started in the Salesforce Community? What’s an “accidental admin”? These questions, and more, came up during my “Ask me anything” session. I was thrilled to be...
Natterbox provides a complete, Salesforce native telephony platform, accelerating productivity and increasing customer satisfaction. Launched in 2010, they believe that utilising telephony and voice technology should be as easy...
Registration for Salesforce TrailheaDX 2021 is now live! TrailheaDX will be back as a FREE, virtual event taking place on June 23rd, 2021. Although many of us miss in-person...
It’s that time of the year again, another release is nearly upon us, which means a whole bunch of new features and functionality to play around with. Salesforce releases...
In an ideal world, our sales teams would spend all day selling, but more often than not, they end up bogged down in manual data entry. As a Salesforce...
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